Terms and Conditions - Catford Man with Van
Welcome to Catford Man with Van. Please read these Terms and Conditions carefully before using our services. By booking our services, you agree to be bound by these terms.
1. Definitions
In these Terms and Conditions:
- "Service Provider" refers to Catford Man with Van.
- "Customer" means the individual or entity booking the services.
- "Services" denote the moving and transportation services provided by Catford Man with Van.
2. Scope of Services
Catford Man with Van offers professional moving services within and around the Catford area. Our services include:
- Residential Moves: Assisting with moving household items.
- Commercial Moves: Moving office equipment and furnishings.
- Packing Services: Packing and unpacking belongings upon request.
3. Booking and Confirmation
To book our services, customers must provide accurate and complete information. Upon receiving a booking request, we will send a confirmation email detailing the service, date, and pricing.
3.1 Booking Process
Customers can book our services via our online platform or by contacting us directly. All bookings are subject to availability.
3.2 Confirmation
Once the booking is confirmed, a confirmation number will be issued. Customers must retain this number for reference.
4. Payment Terms
Payments for services are due in accordance with the following:
- Deposit: A non-refundable deposit may be required to secure the booking.
- Full Payment: The remaining balance is due on the day of the service.
- Accepted Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
5. Cancellation Policy
Customers may cancel their booking under the following conditions:
- Cancellation Notice: Cancellations must be made at least 48 hours before the scheduled service to avoid penalties.
- Refunds: Deposits are non-refundable unless the cancellation is made within the stipulated notice period.
6. Liability and Insurance
Catford Man with Van takes utmost care in handling customers' belongings. However, in the unlikely event of damage or loss:
- Liability: Our liability is limited to the total value of the goods lost or damaged.
- Insurance: We offer optional insurance coverage for added protection.
6.1 Customer Obligations
Customers are responsible for:
- Ensuring items are properly packed and secured.
- Disclosing any fragile or valuable items prior to the move.
7. Changes to Terms
Catford Man with Van reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any significant changes.
8. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in the UK.
9. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the booking process will be used solely for providing our services and will not be shared with third parties without consent.
10. Force Majeure
Catford Man with Van shall not be held liable for any failure to perform its obligations under these Terms due to unforeseen circumstances beyond our control, including natural disasters, acts of government, or other emergencies.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Customer and Catford Man with Van, superseding any prior agreements or understandings.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
